Safety is a primary focus for all work we conduct, as part of our commitment to retain an exceptional safety record, TTS performs scheduled safety assessments and inspections of all onsite projects. All staff are trained in hazard identification to ensure all the necessary steps are taken to achieve our vision of Zero Harm. Zero Harm means - Zero Accidents, Zero Harm to people, and Zero Damage to the Environment. Team work, communication and participation is our cultural approach we believe is necessary to achieve our Zero Harm outcome.
Total Tank Services has an ongoing commitment and vision to be a leader in the provision of dangerous goods tank maintenance for Australia’s tank asset owner/operators. The vision is underpinned by the relentless pursuit of the best & most efficient maintenance and repair methodologies, compliance with both regulatory quality and safety standards, along with the engagement of motivated & highly skilled personnel. We recognize that the maintenance of quality standards in all activities will play a key role in our success & reputation.
We understand our staff are a very important part of our business & in our continued pursuit of excellence, to illustrate their value we provide an employee training program ensuring they have the necessary skills to excel in their role, working with Total Tank Services and its clients. In pursuit of safety for our staff & clients Total Tank Services places great importance on implementing a Safety Management System that has been specifically tailored to dangerous goods maintenance industry and its associated risk.
Both employees and equipment are presented in a professional manner to enhance our client’s image of our presence. Our people strive to set new standards in every aspect of the provision of Tank & Vessel Maintenance services, both fixed and mobile. Our custom built 20ft mobile workshops ensures that we can provide all project equipment in premium working order for any size job.
We understand the importance of a positive customer experience, which includes all touch points from the initial contact right through to the service delivery & job completion. In order to deliver a memorable experience we endeavor to exceed customer expectation at every interaction. To maintain this focus employees are trained in the delivery of customer service excellence ensuring positive client interaction & outcomes, coupled with providing regularly clients with the opportunity to give feedback on service experiences we understand the importance of understanding our client’s needs.